{"id":12316,"date":"2026-04-16T10:15:31","date_gmt":"2026-04-16T08:15:31","guid":{"rendered":"https:\/\/orlickehory.amenity.cz\/?page_id=12316"},"modified":"2026-04-16T15:38:38","modified_gmt":"2026-04-16T13:38:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/orlickehory.amenity.cz\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

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FAQ \u2013 AMENITY HOTEL & RESORT ORLICK\u00c9 HORY<\/span><\/h1>\n

De\u0161tn\u00e9 in the Orlick\u00e9 Mountains | Orlick\u00e9 Mountains and Podorlicko | Hotel and mountain chalets<\/span><\/p>\n

A family mountain resort in De\u0161tn\u00e9 in the Orlick\u00e9 Mountains with mountain chalets and hotel accommodation, a wellness center, a swimming pool, and direct access to ski slopes and cross-country trails.<\/span><\/p>\n

This FAQ answers the most common questions from guests planning a winter or summer stay.<\/strong><\/span><\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]

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ACCOMMODATION AND LOCATION<\/span><\/h3>\n

Where is Amenity Hotel & Resort Orlick\u00e9 hory located?<\/b><\/span><\/p>\n

The resort is located in De\u0161tn\u00e9 in the Orlick\u00e9 Mountains, one of the most sought-after mountain destinations in the region.<\/span><\/p>\n

Who is accommodation at Amenity Hotel & Resort Orlick\u00e9 hory suitable for?<\/b><\/span><\/p>\n

The resort is ideal for families with children, couples, active athletes, larger groups, and corporate clients. Thanks to the combination of hotel rooms and mountain chalets, it offers flexible facilities for various types of stays.<\/span><\/p>\n

What types of accommodation does Amenity Orlick\u00e9 hory offer?<\/b><\/span><\/p>\n

Amenity Orlick\u00e9 hory offers hotel rooms and standalone mountain chalets suitable for families and larger groups.<\/span><\/p>\n

How do I get to Amenity Orlick\u00e9 hory, especially in winter?<\/b><\/span><\/p>\n

The resort is accessible by car via maintained roads. In the winter season, we recommend winter equipment for your vehicle.<\/span><\/p>\n

Is parking at Amenity Orlick\u00e9 hory free of charge?<\/b><\/span><\/p>\n

Yes, parking is free of charge. Hotel rooms include 1 parking space in the parking area, while mountain chalets for 4 or more guests include 1\u20132 parking spaces.<\/span><\/p>\n

Is it possible to stay with pets?<\/b><\/span><\/p>\n

Yes, pets are allowed. The fee is CZK 500 per night. A maximum of 1 pet per room is allowed, only in selected room types. For larger breeds, we recommend consulting the reception before booking.<\/span><\/p>\n

When are check-in and check-out at Amenity Orlick\u00e9 hory?<\/b><\/span><\/p>\n

Check-in is from 3:00 p.m. and check-out is by 10:00 a.m. Early arrival and late departure are possible if reserved during online booking or upon individual arrangement with the reception, depending on current resort capacity.<\/span><\/p>\n

RESTAURANT AND SERVICES<\/span><\/h3>\n

Does Amenity Orlick\u00e9 hory have its own restaurant?<\/b><\/span><\/p>\n

Yes, the resort includes a restaurant offering Czech and international cuisine.<\/span><\/p>\n

What type of dining does the Amenity restaurant offer?<\/b><\/span><\/p>\n

Half board in buffet style is included in the accommodation price, and a daily restaurant menu is also available.<\/span><\/p>\n

What time is breakfast served?<\/b><\/span><\/p>\n

Breakfast is served from 7:30 a.m. to 10:00 a.m.<\/span><\/p>\n

What time is dinner served?<\/b><\/span><\/p>\n

Dinner is served from 6:00 p.m. to 8:30 p.m.<\/span><\/p>\n

What benefit programs can I use at Amenity Orlick\u00e9 hory?<\/b><\/span><\/p>\n

We accept FKSP, Edenred, Pluxee (Sodexo), Benefit Plus, and UpBenefity. Benefits can be used for accommodation, wellness, and the restaurant.<\/span><\/p>\n

Is Amenity Orlick\u00e9 hory a partner of the Karta Orlicka card?<\/b><\/span><\/p>\n

Yes, we are a partner of the Karta Orlicka card, and you can use its benefits with us.<\/span><\/p>\n

Can an Amenity gift voucher be used for a stay?<\/b><\/span><\/p>\n

Yes, Amenity gift vouchers can be used for stays and services, including the restaurant.<\/span><\/p>\n

Is there an electric car charging station on site?<\/b><\/span><\/p>\n

Yes, a charging station is available. Charging prices are governed by the energy supplier\u2019s rules.<\/span><\/p>\n

WELLNESS AND RELAXATION<\/span><\/h3>\n

What wellness services are available at Amenity Orlick\u00e9 hory?<\/b><\/span><\/p>\n

The resort offers a wellness center with a swimming pool, whirlpools, and saunas. Wellness access is also open to the public. Services are charged according to the current price list.<\/span><\/p>\n

Is there an indoor swimming pool for guests?<\/b><\/span><\/p>\n

Yes, the wellness area includes an indoor swimming pool intended exclusively for hotel guests.<\/span><\/p>\n

Is the wellness area also available to non-resident day visitors?<\/b><\/span><\/p>\n

The wellness area without the pool is also open to the public during designated times. We recommend booking in advance through the reception.<\/span><\/p>\n

When can children use the saunas?<\/b><\/span><\/p>\n

Children are allowed in the saunas from 2:00 p.m. to 4:00 p.m., when the sauna temperature is reduced.<\/span><\/p>\n

FAMILIES, CHILDREN, AND LEISURE TIME<\/span><\/h3>\n

Which activities for children are most popular with guests at Amenity Orlick\u00e9 hory?<\/b><\/span><\/p>\n

The most popular activities include the children\u2019s playroom, playground, swimming pool, bowling, winter sports, tennis and multi-sport courts, and Ka\u010denka\u2019s Trail.<\/span><\/p>\n

Does the resort offer bowling, and how can I book it?<\/b><\/span><\/p>\n

Yes, bowling is part of the resort. We recommend making a reservation in advance at the reception.<\/span><\/p>\n

Can we rent e-bikes at Amenity Orlick\u00e9 hory?<\/b><\/span><\/p>\n

Yes, we recommend booking e-bikes in advance through the reception.<\/span><\/p>\n

What trip tips do you recommend from the resort?<\/b><\/span><\/p>\n

We recommend ridge hikes in the Orlick\u00e9 Mountains, Masaryk Cottage, Velk\u00e1 De\u0161tn\u00e1, cross-country trails, and cycling routes in the surrounding area.<\/span><\/p>\n

Is it possible to organize a wedding or family celebration at the resort?<\/b><\/span><\/p>\n

Yes, the resort offers facilities suitable for weddings, celebrations, and private events.<\/span><\/p>\n

WINTER HOLIDAYS AND SKIING<\/span><\/h3>\n

How far is Skicentrum De\u0161tn\u00e9 from the Amenity resort?<\/b><\/span><\/p>\n

Skicentrum De\u0161tn\u00e9 is approximately a 5-minute drive away.<\/span><\/p>\n

When does the ski bus run from the resort?<\/b><\/span><\/p>\n

During the winter season, the ski bus runs from the resort to Skicentrum De\u0161tn\u00e9 according to the current timetable.<\/span><\/p>\n

Can I buy a ski pass at the Amenity resort?<\/b><\/span><\/p>\n

Yes, ski passes can be purchased directly at the resort reception.<\/span><\/p>\n

Are there cross-country trails near Amenity Orlick\u00e9 hory?<\/b><\/span><\/p>\n

Yes, the area around the resort features a dense network of groomed cross-country trails connected to the ridge routes of the Orlick\u00e9 Mountains.<\/span><\/p>\n

Is there a winter equipment rental at Skicentrum De\u0161tn\u00e9?<\/b><\/span><\/p>\n

Yes, ski equipment rental is available at Skicentrum De\u0161tn\u00e9.<\/span><\/p>\n

Can we book ski lessons?<\/b><\/span><\/p>\n

Yes, ski lessons can be booked at Skicentrum De\u0161tn\u00e9.<\/span><\/p>\n

CORPORATE EVENTS AND TEAMBUILDING<\/span><\/h3>\n

Can corporate conferences, training sessions, or teambuilding events be held at Amenity Orlick\u00e9 hory?<\/b><\/span><\/p>\n

Yes, the resort has conference facilities and sports facilities suitable for corporate events, training sessions, and teambuilding. For a specific offer, contact the Sales & Events department at events@amenity.cz<\/a>.<\/span><\/p>\n<\/div><\/div>

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CONTACTS<\/span><\/h3>\n<\/div><\/div>
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Reception:<\/strong><\/p>\n

\ud83d\udce7 orlickehory@amenity.cz<\/a><\/span><\/p>\n

\ud83d\udcde +420 491 206 333<\/a><\/span><\/p>\n

\ud83c\udf10 https:\/\/orlickehory.amenity.cz<\/a><\/span><\/p>\n<\/div><\/div>

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Sales & Events \u2013 Amenity Resorts:<\/strong><\/p>\n

\ud83c\udf10 https:\/\/amenity.cz\/event-v-amenity-resorts\/<\/a><\/span><\/p>\n

\ud83d\udce7 events@amenity.cz<\/a><\/span><\/p>\n

\ud83d\udcf1 +420 771 263 711<\/a><\/span><\/p>\n

\ud83d\udcf1 +420 770 331 132<\/a><\/span><\/p>\n<\/div><\/div>

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